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Need Internet Help? We're Here to Connect You.

Whether you are looking for reliable internet service, need help with your existing account, or have a question for our team, we are here to help.

Call or Text

865-366-4006

Via Email

Support & Billing

[email protected]

General Questions

[email protected]

Hours

Sales Hours

Monday–Friday
8:30 AM – 5:00 PM Eastern

Customer Support

Call or text us anytime. Text messages are preferred before 9:00 AM, after 5:00 PM, and on weekends. Messages received outside regular business hours will be answered as soon as possible.

Mailing Address

Wifi Squared, LLC
713 Winfield Dunn Parkway
Suite 2 #1054
Sevierville, TN 37876

Mailing address only. No public walk-in office available.

Contact Form

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By texting and/or adding your mobile number and submitting, you agree to receive text messages for communication purposes at the provided number from Wifi Squared, LLC. Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT of receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you receive from us. Reply HELP for assistance. Please read our Privacy Policy for more information. Thank you.

Experiencing an Internet Issue?

Before contacting support, try restarting your Wifi Squared equipment.

Disconnect power from your indoor router and Wifi Squared power supply.
Wait 30 seconds.
Reconnect power.

If your service does not return, call or text us at 865-366-4006.